How to submit claims for RBK?
* The doctor shall input all the accident history, details of injury and treatment and supporting document into the SEHATi Portal. The claim will be automatically submitted to PERKESO once the ‘Completed Treatment’ tab is clicked.
How to proceed with patient that did not have Sehati application?
* Patient can be assessed for injury without needing verification. Please be mindful that the verification still needs to update in 48 hours time.
What type of treatment covered in RBK?
* The type of treatment and respective charges are mentioned in ‘Terms and Conditions’ upon Program Rawatan Bencana Kerja (RBK) enrollment.
* No outpatient illness can be covered i.e fever, cough,
Does foreigner able to claim under RBK?
* Yes. Foreign worker able to claim for RBK as long as their also registered to Sehati application.
Do Self-employed worker covered in RBK program?
* Self contribute workers i.e Grabs, Foodpanda riders are not eligible under RBK. Only employees that works in a workplace are covered under RBK Program.
How long can RBK appointment can be done without creating appointment in the clinic portal?
*Clinic able to assess patient without creating appointment. Please make sure that the actual date are not longer than 14 days from the actual date.