The clinic panel may cancel an appointment by following these steps:
- Click on "Appointment" on the left side table.
- Find the patient record and click edit appointment.
- Find the "Cancel Appointment" button located in the right top corner of the page.
- Enter the reason for canceling the appointment and click on "Confirm."
However, it's important to note that if the laboratory panel has already entered the results, the clinic panel will not be able to cancel the appointment through this method. In such cases, the clinic panel can request the cancellation of an appointment by reaching out to us directly at 03-4264 5089 or via email at hsp@perkeso.gov.my.
*Please note that the panel clinic cannot cancel a paid package appointment by itself.*